Resources

Trinity operating companies own and manage a unique mix of technology, specialist resources and industry skills.

Systems & Infrastructure

Advanced multi-server web technology and resilient database architecture. High availability, scalability and security ensure that large scale, mission-critical services are implemented rapidly and operated effectively. Our IT company, QED, develops and maintains one of the most impressive portfolio of e.commerce systems, specifically targeted to the Music and Entertainment business.

Customer Fulfilment and Logistics

Trinity Street has a fully integrated Customer Fulfilment Centre in Leamington Spa, close the centre of the country's motorway network. This includes a substantial Warehouse, managing clients' inventory, dedicated dispatch and distribution and a modern customer Contact Centre, providing customer support services by email and telephone - all in the name of clients.

Operations

Providing a range of services, experienced Operations personnel look after the execution of client programmes. Whether coordinating the logistics of international ticket distribution to customers, retailers and resellers, or sales promotion programmes - our companies provide advice, specialist equipment and field staff.

Financial

Our clients and their customers are truly international and therefore we offer services such as secure multi-card, multi-currency payment processing and settlement. We have experience in handling foreign exchange and tax issues. We also offer indemnity that supports client project cash flow.

Expertise

Knowing what's necessary is one thing; however understanding how to do it and having the skills to plan, manage and deliver, is an entirely different matter. Because we act for many different clients and sectors of the industry, we are able to advise, plan and coordinate our own and other resources to meet the commercial objectives of those clients.

Account Management

Every client is unique. The mix of objectives, product, service, timescales and financials ensures this. Thus every client is supported by an individual Account Manager. Many of the services managed (eg. Direct Retail) are continual and the Account Manager builds up a wealth of experience with each client that ensures an extremely effective and tailored relationship.

Project Control

All the services we provide in the name of clients could be termed 'mission critical'. We manage the vital Customer Relationship. In many cases we are working as part of a single team that also integrates with colleagues within the client and embracing, design, development, implementation, process and execution. Hence the vital importance of project control skills and continuous client reporting.

Trinity Companies